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NOTICE: The use of any fluid other than what is recommended for this transmission will cause transmission damage. Draining 1. With the vehicle in NEUTRAL, position it on a hoist. For additional information, refer to Section 100-02. 2. Remove the transmission fluid drain plug and allow the transmission fluid to drain. Refill 3. Install the transmission fluid drain plug. Tighten to 47 Nm (35 lb-ft). 4. Remove the transmission fluid fill plug. 5. Fill the transaxle with approximately 3.7L (4 qt) of clean transmission fluid. 6. Install the transmission fluid fill plug. Tighten to 39 Nm (29 lb-ft). 7. With the transaxle in (P) PARK, the vehicle should be on a level surface, the engine at idle (680-780 rpm), foot pressed on the brake, move the selector lever through each gear and allow engagement of each gear. Place the selector lever back in the PARK position. 8. Wipe the transmission fluid level indicator cap and remove the fluid level indicator. 9. Wipe the transmission fluid level indicator with a clean cloth. 10. NOTE: In order to get an accurate transmission fluid level reading, the vehicle should be on a level surface, the engine at idle (680-780 rpm) for 5 minutes and the transmission fluid temperature should be at least 70°C-80° (158° C F-176° using the scan tool. F) If transmission fluid needs to be added, add transmission fluid in 0.25L (1/2 pint) increments through the transmission fluid fill plug located on the top of the transaxle near the transmission fluid level indicator. Do not overfill the transmission fluid. Install the transmission fluid level indicator back in the transmission fluid filler tube until it is fully seated, then remove the indicator. The transmission fluid level should be at the upper-most mark on the transmission fluid level indicator. Only fill to the upper-most mark on the transmission fluid indicator. Do not overfill. Damage to the transaxle will occur.

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FORD: 2010 Fusion 2009-2010 Escape ISSUE Some 2009-2010 Escape, Mariner, 2010 Fusion and Milan vehicles equipped with a 6F35 automatic transmission, may experience transmission shift concerns after towing the vehicle with all 4 wheels on the ground (Flat tow) such as behind a motor home or a truck. The transmission shift concern may be caused by heat build up in the transmission due to the transmission fluid level being too high, towing speeds above 65 MPH (105 Km/h) and/or not stopping to run the engine at idle for 5 minutes every six hours or less, to cool the transmission. MERCURY: 2010 Milan 2009-2010 Mariner SERVICE PROCEDURE There are specific instructions listed in the Owner Guide that must be followed to recreational tow/flat tow/tow a vehicle with all 4 tires on the ground. Advise customers of the following expanded recreational towing guidelines. 1. Transmission fluid level must be checked at operating temperature of 185 °F – 200 °F (85 °C – 93 °C), per Workshop Manual (WSM), Section 307-01. At this temperature, adjust fluid level between minimum line and the minimum hole at the bottom of the hash marks on dipstick. This level is within the safe operating fluid level and does not require the customer to have the fluid level readjusted after flat tow operation. (Figure 1) 2. Maximum towing speed is 65 MPH (105 Km/h). 3. Do not flat tow the vehicle for greater than 6 hours at a time. 4. Start and run the engine for: a. 5 minutes before towing each day b. 5 minutes every 6 hours or less. c. While running the engine at idle for 5 minutes, with foot on the brake, shift through all gears. These guidelines are designed to prevent damage to the transmission due to overheating. If setting the fluid level for a customer that will be recreational (flat) towing the vehicle, set the level between minimum line and the minimum hole at the bottom of the hash marks on dipstick (Figure 1) per WSM Section 307-01.

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ISSUE Some 2008 Escape and Mariner vehicles (excluding Hybrids) built on or before 5/9/2008 and equipped with a CD4E transmission may exhibit a fluid leak from the transmission cooler. ACTION Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Replace the transmission / A/C cooler with a new updated part following Workshop Manual (WSM), Section 412-01. DESCRIPTION TIME 2008 Escape/Mariner 1.1 Hrs. CD4E Transmission: Replace The Transmission Fluid Cooler, Includes Time To Remove And Install Bumper Cover, Evacuate And Charge Air Conditioning System, Top Off Transmission Fluid (Do Not Use With 19700A, 19700A7) OPERATION 090904A

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All vehicles 1. Disconnect the battery ground cable. For additional information, refer to Section 414-01. 2. With the vehicle in NEUTRAL, position on a hoist. For additional information, refer to Section 100-02 4×4 vehicles 3. Remove the transfer case. For additional information, refer to Section 308-07A. 4. To maintain initial driveshaft balance, index-mark the front flange and pinion flange. ? Remove the four bolts and remove the front driveshaft. 4×2 vehicles 5. Remove the rear driveshaft. For additional information, refer to Section 205-01. All vehicles 6. NOTE: Drain the transmission fluid if the transmission is disassembled, or installation of a new transmission is necessary. Place a drain pan under the transmission fluid pan. 7. Drain the transmission fluid. Loosen the transmission fluid pan bolts and allow the fluid to drain. After the fluid has drained, remove the bolts. Remove the transmission fluid pan and transmission fluid pan gasket. 9. NOTE: The transmission fluid pan gasket is reusable. Clean and inspect for damage. If not damaged, the gasket should be reused. Install the transmission fluid pan and gasket. 1. Position the transmission fluid pan gasket. 2. Position the transmission fluid pan. 10. Install the bolts. 11. Remove the starter motor solenoid terminal cover. 12. NOTE: The 4.6L engine is shown, the 4.2L and 5.4L engines are similar. Disconnect the starter motor electrical connectors. 4.2L engines 13. Remove the bolt, stud bolt and starter. 4.6L and 5.4L engines 14. Remove the starter motor. 1. Remove the stud bolt. 2. Remove the two bolts. 3. Remove the starter.

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Automatic Transmission/Torque Converter Clutch (TCC) Shudder, Water in Transmission (Repair Transmission and Replace Transmission Filler Tube, Level Indicator and Seal) Condition Some customers may comment on a shudder condition at approximately 64-80 km/h (40-50 mph) when the TCC engages. Cause This condition may be caused by water in the automatic transmission fluid (ATF). Water may enter the transmission by dripping from the cowl area onto the handle of the transmission fluid level indicator. Indications of water in the ATF may include: • Visible rust on the transmission fluid level indicator. • Visible water in the oil pan. • A milky white substance inside the pan area. • Spacer plate gaskets that appear to be glued to the spacer plate, valve body or case. • Rust on internal transmission iron/steel components. Correction First, repair the transmission and second, replace the transmission fill tube, seal and level indicator to prevent repeat water contamination of the ATF. Transmission Repair 1. Remove the transmission. Refer to the appropriate SI procedure. 2. Disassemble and inspect the transmission. Refer to Unit Repair Automatic Transmission – 4L60-E/4L65-E. Important: If water or coolant is found in the transmission, the following components MUST be replaced. • Replace all of the rubber type seals. • Replace all of the composition-faced clutch plate assemblies including the band. • Replace all of the nylon parts (Thrust Washers). • Replace the torque converter. • Thoroughly clean and rebuild the transmission, using new gaskets and oil filter. • Flush and flow check the transmission oil cooler using J 45096. Refer to Corporate Bulletin Number 02-07-30- 052C or newer – Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J 45096 TransFlow . Replace the Transmission Fluid Filler Tube, Seal and Fluid Level Indicator WITH the transmission REMOVED from vehicle. 1. Remove the transmission fluid filler tube from the transmission. 2. Replace the transmission fill tube seal, P/N 1259475. 3. Replace the transmission fill tube, P/N 15000220, following the appropriate SI Document for Transmission Installation. 4. Replace the transmission fluid level indicator, P/N 15069769 when appropriate during the transmission installation. Replace the Transmission Fluid Filler Tube, Seal and Fluid Level Indicator with the transmission in the vehicle. 1. Remove the air cleaner outlet duct. Refer to Air Cleaner Element Replacement (SI Document ID# 1364496). 2. Remove the transmission fluid level indicator from the filler tube.