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may experience an incident of engine misfire during certain vehicle operating conditions. The misfire may occur when the vehicle is operated between 80 – 112 KPH (50 – 70 MPH) and under light loading conditions, e.g. slight uphill road grades. This condition may occur at all ambient conditions, but is more noticeable when ambient conditions are less than 0°C (32°F). If the vehicle is equipped with On-Board Diagnostic (OBD), a MIL illumination may also have occurred due to Diagnostic Trouble Code (DTC) P0300 – Multiple Cylinder Misfire. Various single cylinder misfire DTC’s may also be present. If the frequency of misfire is high the Powertrain Control Module (PCM) may place the engine in “Limp-In” mode. The misfire condition may be caused by one or more engine exhaust valves that are slow to close. Late closure of an exhaust valve may be the result of no valve rotation and associated build up of carbon on the exhaust valve stem. This condition may occur when the engine is not allowed to run at engine RPM’s that are greater than 3,200 RPM. At 3,200 RPM or higher the engine exhaust valves will rotate if not impeded by high carbon deposits. Low engine RPM’s and high carbon deposits are associated with short trip driving where the vehicle engine is not allowed to fully warm to normal engine operating temperatures. Cold ambient temperatures will increase engine warm-up time and add to the opportunity of carbon deposit build-up on the stem of the engine exhaust valve. Verify that an engine misfire condition is present. Use of the DRBIII(R) during a road test, or a Co-Pilot data recording, may help to determine engine misfire and misfire counts. If carbon deposit accumulation is severe, then a cylinder leak down test may detect one or more cylinders leaking greater than 15%. Save any misfire DTC Freeze Frame Data that was stored for later misfire correction verification. Verify that the engine misfire condition is not caused by faulty engine mechanical or electrical components. If the engine mechanical and electrical systems are operating properly perform

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Condition Some customers may comment on an engine valve lifter tick noise that occurs after the engine has been shut off for at least two hours. The tick noise may last from two seconds to ten minutes. Cause This condition may be caused by any of the following: • Aerated oil in the valve lifter body, resulting in the valve lifter being unable to purge the air quickly. • A low engine oil level or incorrect oil viscosity. • Dirty or contaminated oil. • A low internal valve lifter oil reservoir level. • Debris in the valve lifter. • A high valve lifter leak down rate. Correction If the SI diagnostics do not isolate the cause of this valve lifter tick noise and normal oil pressure is noted during the concern, perform the following steps: 1. Inspect the engine oil condition and level. Refer to Owner Manual > Service and Appearance Care > Checking Things Under the Hood > Description and Operation > Engine Oil in SI. ? If the engine oil is more than one quart low, an incorrect oil viscosity is being used or if poor quality/contamination is observed, change the oil and filter. Note: Allow at least a two hour soak time between engine OFF and start up when evaluating the tick noise. 2. Start the engine and evaluate the valve lifter tick noise. ? If the valve lifter tick noise is still present, replace all 16 valve lifters. Refer to Valve Lifter Replacement in SI.

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Some 2004 – 2009 model year Highlander, 2001 – 2005 model year RAV4, and 2004 – 2010 model year Sienna AWD (4WD) vehicles may display a transmission ?uid or gear oil seepage from a vent on the right side of the transfer case. The seepage is from the transfer RH (right-hand) bearing retainer No. 2 oil seal. Production improvements have been implemented to prevent this condition from occurring. Follow the repair procedure in this bulletin to replace the RH bearing retainer No. 2 oil seal assembly. Transmission Fluid or Gear Oil Seepage from Transfer Case Vent (AWD) Repair Procedure: Removal 1. Con?rm source of gear oil/transmission ?uid seepage is from vent on RH bearing retainer. 2. Remove the engine assembly with transaxle. Refer to the Technical Information System (TIS), applicable model and model year Repair Manual: • 2004 Highlander: Engine/Hybrid System – Engine Mechanical – “2AZ-FE / 3MZ-FE: Partial Engine Assy: Replacement” • 2005 Highlander: Engine/Hybrid System – Engine Mechanical – “2AZ-FE / 3MZ-FE: Partial Engine Assy: Replacement” • 2006 Highlander: Engine/Hybrid System – Engine Mechanical – “2AZ-FE / 3MZ-FE Engine Mechanical: Engine Assembly: Removal” • 2007 Highlander: Engine/Hybrid System – Engine Mechanical – “2AZ-FE / 3MZ-FE Engine Mechanical: Engine Assembly: Removal” • 2008 / 2009 Highlander: Engine/Hybrid System – Engine Mechanical – “ 2GR-FE Engine Mechanical: Engine Assembly: Removal” 3. Remove the automatic transmission w/transfer. Refer to TIS, applicable model and model year Repair Manual: • 2004 Highlander: Drivetrain – Automatic Transmission/Transaxle – “Automatic Transaxle Assy (U151E/U151F) / (U241E/U140F): Replacement” • 2005 Highlander: Drivetrain – Automatic Transmission/Transaxle – “Automatic Transaxle Assy (U151E/U151F) / (U241E/U140F): Replacement” • 2006 Highlander: Drivetrain – Automatic Transmission/Transaxle – “U140F / U151F Automatic Transaxle: Automatic Transaxle Assembly: Removal” 4. Remove the transfer case No. 1 plug and remove the gasket from the plug. 5. Remove the transfer drain plug and remove the gasket from the drain plug. 6. Remove the transfer assembly. A. Remove the 2 bolts and 6 nuts. B. Using a plastic hammer, drive out the transfer assembly from the transaxle assembly. NOTICE • Disconnect the transfer assembly from the transaxle assembly without tilting. • When moving the transfer assembly, do NOT hold the assembly by the oil seals.

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OVERVIEW: This bulletin involves rotating all engine exhaust valves, replacing the valve spring retainer locks with a new design to increase valve rotation at lower RPM, inspecting/replacing the MAP sensor (as necessary), and decarbonizing the combustion chamber. MODELS: 2004 – 2006 2005 – 2006 (CS) (LX) Pacifica Chrysler 300/Magnum/Charger SYMPTOM/CONDITION: The customer may experience occasional engine misfire (rough running engine) during certain vehicle operating conditions. In addition, MIL illumination may also have occurred due to Diagnostic Trouble Code (DTC) P0300 – Multiple Cylinder Misfire. Various single cylinder misfire DTC’s may also be present. If the frequency of misfire is high, the Powertrain Control Module (PCM) may place the engine in “Limp-In” mode. The misfire condition may be caused by one or more engine exhaust valves that are slow to close due to a build up of carbon on the valve stem. DIAGNOSIS: 1. This condition may occur when the engine is not allowed to run at engine RPM’s that are greater than 3,500 RPM. At 5,000 RPM or higher the engine exhaust valves will rotate if not impeded by high carbon deposits. Low engine RPM’s and high carbon deposits are associated with short trip driving where the engine is not allowed to fully warm to normal engine operating temperatures. Cold ambient temperatures will increase engine warm-up time and increase the likelihood of carbon deposit build-up on the stem of the engine exhaust valve. Fuel detergent quality may also contribute to the condition; the customer may want to try a different brand of fuel. 2. Verify that the engine misfire condition is not caused by faulty engine mechanical or electrical components. 3. If the engine mechanical and electrical systems are operating properly perform the Repair Procedure.

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DESCRIPTION Some vehicles may experience a body vibration when driving approximately 55mph. This symptom is due to the characteristics of the No. 3 & No. 4 engine mounts. Modified No. 3 & No. 4 engine mounts have been established for service only. Customers having this concern should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE IMPORTANT NOTE: • This repair should only be performed if all tires and rims are confirmed to be in balance and all suspension components are in proper working condition. • Notify customers that use of the modified mounts will reduce vibration at cruising speed but may increase vibration at idle. NOTE: Because idle vibration may increase, it is highly recommended to continue using mass production mounts for all other service concerns. 1. Verify concern. 2. Replace the No. 3 & 4 engine mounts with service parts according to the appropriate Workshop Manual section 01-10 ENGINE REMOVAL/INSTALLATION. 3. Center the new engine mounts as outlined in ENGINE MOUNT CENTERING PROCEDURE. 4. Verify repair. ENGINE MOUNT CENTERING PROCEDURE No. 1, No. 3 and No. 4 Engine Mount Adjustment 1. Warm up the engine. 2. Raise and support vehicle on a hoist. 3. Remove engine under cover. 4. Lower the vehicle until the front tires lightly touch the ground. 5. Secure the engine and transaxle using an engine jack and attachment as instructed in No.3 Engine Mount And No.4 Engine Mount Rubber Installation Note in appropriate Workshop Manual, section 01-10 MECHANICAL. 6. Remove two bolts from No. 3 engine mount bracket. REMOVE THE BOLTS 7. Lift engine using jack until No.3 engine mount is lifted slightly from vehicle body. NOTE: • Do not raise engine too much or A/C pipe damage may occur. 8. Move the engine mount rubber or engine until installation hole on the vehicle body aligns with hole in the engine mount bracket. ENGINE MOUNT BRACKET 1532c SHOWN BEFORE ALIGNING THE HOLES SHOWN AFTER ALIGNING THE HOLES 9. Lower the jack and tighten bolts on No. 3 engine mount bracket. Tightening torque: 55.0-77.3 ft-lbf (74.5-04.9 N.m) NOTE: 10. With engine supported as described in STEP 5, remove four (4) nuts and two (2) bolts from No. 4 engine mount top plate. Remove top plate. NOTE: 11. Lift engine again using jack until No.4 engine mount is lifted slightly from vehicle body. NOTE: 12. With top plate of No. 4 engine mount removed, move engine mount bottom plate or engine until all four (4) installation studs on the vehicle align with the engine mount holes. • Do not allow the engine mount bracket to be misaligned. • To access the mount, remove battery box. • Do not raise engine too much or A/C pipe damage may occur. ALIGN THE 4 STUDS IN THE PLATE HOLES 13. Place top plate back on and tighten No. 4 engine mount bracket nuts and bolts to torque indicated. Tightening torque: A.32.5-45.0 ft-lbf (44.0-61.0 N.m) B.61.1-86.7 in-lbf (6.9-9.8 N.m) TIGHTEN BOLTS IN SEQUENCE SHOWN 1532e 14. Lift engine again using jack and loosen the two bolts on the No. 1 engine mount rubber until slightly loose on the No. 1 engine mount rubber.