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PROCEDURE 1. Test drive the vehicle. Use Chassis Ears® to determine if the noise is coming from the upper or lower control arm (or both). a. If the noise is NOT coming from a rear control arm, diagnose and repair/replace the appropriate component(s), as necessary. Do not continue with this bulletin procedure. b. If the noise is coming from a rear control arm, continue with this bulletin procedure. 2. On the side of the vehicle where the noise occurs, determine whether the noise occurs at the upper or the lower control arm. Use the new parts listed in the PARTS INFORMATION section of this bulletin. Refer to Group 34 in the appropriate service manual. U.S. Vehicles: If the noise occurs at the lower control arm, replace the lower control arm outer (pillow ball) bushing. If the noise occurs at the upper control arm, replace the upper control arm assembly. a. Lower Arm Bushing (Outer Pillow Ball Bushing) Replacement Procedure: Use special tools MB990969?01, MB990971?01, and MB990996?01 to drive out and press?fit the bushing. After press?fitting, the space between the edges of the bushing outer sleeve and the lower arm should be 3 mm (0.12 inch). MB990957?01: Lower Arm Bushing Remover and Installer (includes MB990969?01 and MB990971?01) MB990996?01: Lower Arm Bushing Arbor NOTE: These special tools will be available from SPX/OTC in early August. (They will not be Essential Tools.) Canada Vehicles: ? If the noise occurs at the lower control arm, replace the lower control arm assembly. ? If the noise occurs at the upper control arm, replace the upper control arm assembly. 3. Test drive the vehicle to confirm the squeaking noise is eliminated.

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1. Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in General Information. 2. Remove the tire and wheel. Refer to Tire and Wheel Removal and Installation in Tires and Wheels. 3. Remove the shock module yoke. Refer to Shock Module Yoke Replacement. 4. Remove the stabilizer shaft link lower retaining nut. 5. Remove the stabilizer shaft link from the lower control arm. 6. Remove the ABS wire harness from the lower control arm. 7. Remove the lower control arm to steering knuckle nut. 8. Using the J 43631 , separate the lower control arm from the steering knuckle. See Special Tools. IMPORTANT: Will need to raise the power steering gear to have clearance when removing the rear lower control arm to frame retaining bolt. 9. Loosen the power steering gear retaining bolts and raise the power steering gear. 10. Remove the lower control arm to cradle nuts. 11. Remove the lower control arm to cradle bolts. 12. Remove the lower control arm by lowering the lower control arm at the frame and moving the ball stud upwards. Installation Procedure

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Replacing Both Control Arm Brackets Caution! If a bracket is replaced, a new bracket must also be installed on the other side. After installation, check freedom of movement of other components to control arm bracket. If necessary, bend back heat shield and cut panel. Remove engine underguard and if necessary heat shield on right. Remove reinforcement (cross). Remove reinforcement (plate). Punch-mark center of control arm. Composite parts of special tool 00 7 500. If necessary, remachine special tool 31 2 151 as per drawing. Detach bracket with special tool 00 7 500/31 2 151 from control arm. Caution! Never re-use a rubber mount pulled off from control arm. Rubber-coated inner sleeve is destroyed if pulled off dry. Caution! A control arm with pin shape (A) must be replaced! Only control arms with pin shape (B) may be fitted! Mark out measurement (A) at bottom at control arm pin. A=290.9 ± 1 mm Installation: Outer edge (B) of rubber mount must be flush with marked measurement (A). Caution! If the position of the rubber mount is not strictly adhered to, this will result in impaired vehicle handling and early rubber mount wear!

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12. REMOVE A/C CONTROL ASSEMBLY Remove the 2 screws and pull out the A/C control assembly, then disconnect the connector. NOTE: Be careful not to vent the mode control cable, when pull out the A/C control assembly. INSTALLATION 1. INSTALL A/C CONTROL ASSEMBLY a. Connect the connector. b. Pass the heater control cables as shown in the illustration. COMPONENTS REMOVAL 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. REMOVE COWL SIDE TRIMS REMOVE FRONT DOOR SCUFF PLATES REMOVE LOWER FINISH PANEL REMOVE LOWER INSERT PANEL REMOVE CENTER CLUSTER FINISH PANEL REMOVE HEATER TO RESISTOR NO.2 DUCT REMOVE LOWER PANEL REMOVE REAR CONSOLE BOX REMOVE SHIFTING HOLE BEZEL REMOVE FINISH LOWER CENTER PANEL 11. DISCONNECT HEATER CONTROL CABLE c. Install the 2 set screws. 2. CONNECT HEATER CONTROL CABLES a. Set Air inlet control lever at “RECIRC” position b. Set Temperature control dial at “MAX. COOL” position c. Set Mode control dial at “DEF” position Zoom d. Adjust air inlet control cable. Set air inlet damper control lever to “RECIRC” position and connect the inner cable to lever pin and clamp the outer cable. HINT: Lock the clamp while lightly pushing the outer cable to the direction shown by arrow in the illustration. Sized for Print Zoom e. Adjust air mix control cable. Set air mix damper control lever to “MAX. COOL” position and connect the inner cable to lever pin and clamp the outer cable. HINT: Lock the clamp while lightly pulling the outer cable to the direction shown by arrow in the illustration. Sized for Print

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1. Remove the lower control arm. 2. Place the control arm in a vise or suitable holding device. 3. Remove the ball joint rivets using the following procedure. 3.1. Drill through the rivets using a 8 mm (5/16 in.) drill bit. 3.2. Enlarge the hole using a 12 mm (31/64 in.) drill bit. 3.3. Remove any remaining burs from the control arm. 4. Remove the ball joint from the control arm. Note the position of the ball joint for reassembly. Installation Procedure Important: The control arm must be clean and free of debris. 1. Install the ball joint to the control arm as previously noted. Notice: Refer to Fastener Notice in Cautions and Notices. Important: Only use hardware provided with the new ball joint. The bolts must be installed with the bolt head on top of the ball joint. 2. Install the ball joint to control arm bolts. Tighten the bolts and nuts to 68 Nm (50 ft. lbs.) . 3. Install the lower control arm.